Insurance brokers are overwhelmed with repetitive inbound calls, slow response times, and compliance risk. This guided challenge walks you step-by-step through deploying an AI receptionist designed specifically for Medicare-related inquiries — without replacing your team or violating CMS rules.
By the end of this challenge, you will have a live AI receptionist handling a majority of your inbound Medicare calls and inquiries.
Expected Outcomes:
Automate approximately 70–80% of inbound calls
Capture and qualify Medicare leads compliantly
Instantly respond to inquiries 24/7
Route high-intent prospects to licensed agents
Reduce admin load without increasing headcount
This is not theory. You will deploy, test, and optimize a real system inside your business.
Week 1: Tool Setup & Call Flow Architecture
AI receptionist overview and Medicare use cases
Call routing logic for licensed agents vs. general inquiries
Inbound call handling vs. missed-call recovery
CMS-aware conversation boundaries
Outcome: A functioning AI receptionist environment ready for scripting.
Week 2: Voice Scripting (CMS-Safe)
Medicare-compliant language frameworks
What the AI can and cannot say
Qualifying questions without triggering violations
Appointment-setting and callback logic
Human handoff rules
Outcome: A fully scripted AI voice receptionist aligned with CMS standards.
Week 3: CRM Integration, Optimization & Group Simulations
CRM and pipeline integration
Lead tagging and call summaries
Performance tuning based on real call data
Live group simulations and call reviews
Scaling best practices
Outcome: A production-ready AI receptionist optimized for real-world Medicare traffic.
Independent insurance brokers
Medicare-focused agencies
Brokerages handling high inbound call volume
Teams struggling with missed calls or slow follow-up
Organize workouts and routines based on your personal goals
Get nutrition guidance that adapts over time
Track progress without overcomplicating the process
Stay aligned with what you learn during the webinar
Used alongside the coaching webinar, HealthSpan gives you a clearer path forward — not just information, but direction.
Register now to save your spot and receive access to HealthSpan as part of your webinar experience.
